Latest review first
Messed up my original in-store order and I ended up with too many base cabinets, said they would refund but haven’t. Had to order an additional base cabinet and placed the order online because I thought that had to be a better route than dealing with the less than...Read more
Company wrote 0 private or public responses to the review from Dec 12.
If i could give them a negative 100 stars i would. This place is horrible, i have reached out to the manager of the Freeport, NY location multiple times and there has been no resolution. I have reached out to customer service, to the counter people, to the CEO with no...Read more
Company wrote 0 public responses to the review from Nov 16.
I have two cabinets (one drawer above and trash can pull out below, one drawer above and two doors below). Both are not opening correctly, I put the cabinets together as instructed two years ago and I had no issues opening and closing the drawers. Recently, I went to...Read more
Company wrote 0 public responses to the review from Oct 21.
My husband and I ordered an entire kitchen worth of cabinets from this company in May to June 2018 timeframe. Upon receiving our order several cabinet doors were damaged, frame cracked, deep gouges and missing hardware. I have sent pictures with item numbers all...Read more
Company wrote 0 private or public responses to the review from Sep 28.
These come from China!! Most All the complaints are delivery or warranty issues. Thats because they are sitting on a boat or stuck in customs, thus why they cannot give you any shipping dates, tracking, or guaranty anything. It apparently not any cheaper. The Amish...Read more
Company wrote 0 public responses to the review from Sep 25.
I purchased cabinets from Cabinets to Go on 8/15/18 for $6,037, in behalf of my client since I am a General Contractor. They told me that If I had assembled their cabinets they are non returnable and the ones that can be returned has a 25% restocking fee which I...Read more
Company wrote 0 private or public responses to the review from Sep 18.
I didn't like
- Lousy customer service
So let me tell; you about Cabinets to Go. First, when you read the fine print they don't guaranty delivery for 120 days after you have paid. In my case, they sold me discontinued cabinets that now I'm looking at 5 months to get drawer faces for. You call corporate,...Read more
Company wrote 0 private or public responses to the review from Sep 12.
Ordered cabinet to arrive August 15,2018. Here its September 2nd and still waiting!! Call the store and ask for updates and you get, i am sorry we are really busy. Call the customer service and you get LIP Service!!!! I am loosing $800.00 a day paying my contractor and...Read more
Company wrote 0 private or public responses to the review from Sep 02.
I have been waiting for my replacement cabinets for about two months now. This has been the worst experience and frankly no longer surprised after I have read all the complaints the company has. Every time I call to check on my status they tell they can’t help me and I...Read more
Company wrote 0 private or public responses to the review from Aug 23.
In February I ordered my new kitchen cabinets from Julia at the Modesto Cabinets To Go. My designer Julia was AMAZING to work with and helped me design a perfect kitchen. Her ideas were great for function and she was patient with me when I would ask her to change a...Read more
Company wrote 0 private or public responses to the review from Aug 22.
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