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Timeliness is extremely poor. I've been told that I'd have items in a week and have waited months. Store sales people are rude and didn't even place a few orders. 40% of our cabinets have been broken or the wrong color and cracked or chipped. When the sales people have...
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Product
#1054511
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I purchased an entire kitchen from cabinets to go. I waited a month for installation. The local store in Orlando recommended and sent out a company to measure and wven highly recommended them. They stated they oick up the cabinets, assemble them, deliver and install....
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Anonymous
Cabinets ToGo

Sorry to hear you're upset. I spoke with the store and understand the issues stems from damage created from the supplier (KBS) to your home and I can share with you that we no...

1.9
Product
#1054269
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order cabinets from the local store. When I went to install them, the drawers were missing. since it was past the 20 days from pickup, they had the nerve to blame me for not checking. They should have put everything I ordered together. its been 3 weeks now and I am...
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Brian_CTG
Brian_CTG

Sorry to hear that happened and we care about our customers. The local store can resolve minor problems and if the issues more involved they have a direct line to Customer Car...

1.2
Product
I liked
  • Decent price
I didn't like
  • Customer service
  • Not acting accordingly to fix their mistake
  • Incorrect order
#1043765
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Cabinets To Go - Paint

Cabinets To Go
#1054598
3.0
I was told Sherwin Wms has the paint. Sherwin Wms says dont know anything about cabinets to go. Need paint color for the Palm Beach Expresso or chocolate and where to buy? Also, is it paint or stain tampaheightspres@msn.com 813-453-4656 M Hernandez
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Cabinets To Go - Ordered in November...it's May and still waiting

Cabinets To Go
#1051276
3.3
Ordered my cabinets in November 2016, with a delivery date of March. We are May and I still don't have ALL my cabinets. Week after week, I'm told they are set to be delivered and nothing. I've asked for return phone calls from corporate explaining the delay and nothing. I paid over $8000 on time with the expectation I would receive ALL MY CABINETS ON TIME.
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Cabinet Review

Cabinets To Go
#1032048
Charlotte NC Worst consumer experience of my life. Substandard product and service. DO NOT USE THIS COMPANY. Lots of damaged and defective parts; 9 months to resolve. Have no faith these cabinets will hold up. Lead to believe manfactered here but made in China. RUN RUN RUN
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Short Review for February 25, 2017

Cabinets To Go
#1013518
Do not I repeat do not go to the one in Raleigh, NC the customer service is a hot mess, very rude folks...especially after you order...watch out!!! #horrible #disgusting
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I ordered the Raised Panel style and a blind cabinet for my corner. I specifically told Marilyn that I did not want a lazy susan for my corner. I signed a contract. The store manager Brian came to my house to measure my kitchen. He told me that the measurement I had...
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Brian_CTG
Brian_CTG

Hi Karen, Sorry to hear there's been a mistake. I'm not the same Brian you mentioned in your review, but we want to make this right for you and I would suggest reaching out to...

1.1
#1036545
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Cabinets To Go - What a DEAL!!!
I was a little apprehensive to say the least - but WOW I'm so happy I moved forward. I could not believe the savings and service I got. If you need help designing your kitchen they do it right when you walk in the door for FREE. It was so nice to sit down with an...
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Brian_CTG
Brian_CTG

Fantastic to hear everything went well and you're enjoying the kitchen! Flipping houses is hard work and when the job goes well it helps to have a professionally designed spa...

4.7
I liked
  • Very good
#1031187
Reply to reviews
I paid over $3,000 to have more than half of my cabinets damage. Now I'm sitting without a kitchen waiting on replacement parts that don't have a shipment date. Customer Service department supervisor could not give me a specific date of when they will be receiving the...
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Brian_CTG
Brian_CTG

Very sorry to hear you received some damaged material. We've made changes in the packaging to avoid this problem, but accidents do happen and we've eliminated most complaints ...

Product
#1024182
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CABINETS TO GO KEARNY NJ
CABINETS TO GO KEARNY NJ
CABINETS TO GO KEARNY NJ
CABINETS TO GO KEARNY NJ
CABINETS TO GO KEARNY NJ
CABINETS TO GO KEARNY NJ
BUYER BEWARE Good Afternoon All This is email is sent and the cabinets were picked up today and now I must wait for my refund which no one seems to know how or when. What I find amazing is that you can not contact Corporate Public Relations nor anyone outside of...
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1.5
Product
I didn't like
  • Delays
  • Delay in refunding my money
  • No one call you back
#1016345
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The cabinets are ok. Customer service is very nice when you are making a purchase. Beware if you need any extra parts. We needed a slider for cabinet door. Called store and manager said read your contract you have to order anything extra from company we have nothing to...
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Brian_CTG
Brian_CTG

Thank you for the positive feedback regarding our service and the buying experience! One way we keep costs down is avoiding carrying extra stock items that may sit on a shelf...

2.9
I didn't like
  • Availability of product
#1007284
Reply to reviews
Long story short, CabinetsToGo is the worst! I’ve been waiting 8 months to receive 4 replacement cabinet doors and 20 soft close dampers. I have called 15+ times for status updates and always receive excuses or, my favorite, complaints from the service reps about their...
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2.3
Product
I liked
  • Quality
I didn't like
  • Delivery time
  • Customer service
  • Follow-up
#1005095
Reply to reviews
Order Sutter cabinets Hardware the cabinets and show them to me included things such as door closers as well as the wastebasket receptacle and verbally told those come with all our cabinets to my disappointment I found out that they do not know I never said that Ohno...
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Brian_CTG
Brian_CTG

Sorry to hear there was a misunderstanding about what is, or is not included with a cabinet choice. We display items in the store and the website and catalog show different op...

1.8
#1003659
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