2.1
  • Price3 votes
  • Customer Service2 votes
  • Cabinets1 votes
  • Customer Service4 votes
  • Verbal Promises4 votes
  • Availability of product3 votes
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  • Feb 26
  • Furniture and Decor
  • Winchester, Massachusetts
  • Cabinet
  • 1
  • 1
  • 270
  • REVIEW RATING 5/5

Worst purchase and customer service experience of my life. This is an extremely un-organized and deceptive company that lacks customer service skills. We were very excited in the beginning ordering our cabinets with a great price. Then came the stress and headache attached to that great price. I will gladly pay more money next time for a company with the knowledge and customer service skills. I... Read more

Was this review helpful? 3 1

  • Feb 17
  • Furniture and Decor
  • Richmond, Virginia
  • Cabinets
  • 589
  • REVIEW RATING 5/5

This is an extremely un-organized and deceptive company that lacks customer service skills. We were very excited in the beginning ordering our cabinets with a great price. Then came the stress and headache attached to that great price. I will gladly pay more the next time for a company with the knowledge and customer service skills attached to this type of transaction. 3-5 weeks is their... Read more

Was this review helpful? 8 0

  • Feb 12
  • Furniture and Decor
  • Marietta, Georgia
  • Kitchen Cabinets
  • 488
  • REVIEW RATING 5/5

Not being a cabinet guy, I trusted the stores judgement after explaining what I wanted (Big mistake). Waited a month to receive the cabinets. I haven't completed the cabinet install because I need some additional fillers, because of the poor design. Of course they don't have any in stock. How can you not stock simple items like this? After speaking with the sales guy, that wouldn't give me a... Read more

Was this review helpful? 5 0

  • Feb 12
  • Furniture and Decor
  • Colorado, United States
  • Cabinets
  • 1
  • 1
  • 259
  • REVIEW RATING 5/5

I ordered cabinets Nov. 8th it is now Feb. 12th and they are still not in. I too have to drive 100 miles to pick them up and have to rent a truck so don't want to do that till all are in. Everytime I call the agent tells me he will go do an inventory of what has come in and call me back AND he never calls me back. 3 months and nothing fortunately I have half my kitchen still intact or I would... Read more

Was this review helpful? 4 0

  • Feb 10
  • Furniture and Decor
  • Poquoson, Virginia
  • Cabinets
  • 438
  • REVIEW RATING 5/5

I ordered the cabinets, which it took about four and a half months, before the cabinets came in. I went to Norfolk, Va. to pick up the cabinets. I live in Hampton, Va. My friend and I picked out the cabinets, the color and style. After paying a contractor to assemble and put up the cabinets. I was called at work by the contractor saying, hey I thought you ordered the gray cabinets, which I... Read more

Was this review helpful? 6 0

  • Jan 22
  • Furniture and Decor
  • Franklin Township, New Jersey
  • Kitchen Cabinets
  • 1
  • 1
  • 1396
  • REVIEW RATING 5/5

Worst purchasing and customer service experience of my life! (And I have a lot of purchasing experience and I work in customer service) Let me start by saying if you buy from Cabinets To Go, be prepared to wait as long as 6 months for your delivery (as I did). You will receive the worst customer service- lie after lie after lie! Speaking to a manager (if you can even get one on the phone) will... Read more

Was this review helpful? 24 2

  • Jan 16
  • Furniture and Decor
  • Leesville, South Carolina
  • Kitchen Cabinets
  • 1507
  • REVIEW RATING 5/5

First, for the would be victim of this unprofessional and incapable company, the cabinets they sell can be bought from a good many distributors, so save yourself the trouble (and probably some money) and search the cabinets they sell on the internet, you'll be happy to know you can get these cabinets for less and with lots better service. I have worked with both the Charlotte and Atlanta stores,... Read more

Was this review helpful? 11 1

  • Jan 04
  • Furniture and Decor
  • Indianapolis, Indiana
  • Positive Experience
  • 2173
  • REVIEW RATING 5/5

I designed a Kitchen for on of my clients in Pendleton. I measured and ordered in French White Cabinets with a Dark Chocolate island. All items came in on time. I had made a mistake on 1 cabinet size, as soon as I realized it, I called Cabinets to go. It was ordered and the problem was solved. Cabinets are very nice quality and for the price the close shut doors are fantastic. Kitchen remodel was... Read more

Was this review helpful? 8 9

The manager treated employees like they were really uneducated. I can't buy a kitchen from a company who treats the employees like dirt Add comment

  • Dec 28, 2014
  • Furniture and Decor
  • San Antonio, Texas
  • Furniture
  • 1
  • 1
  • 190
  • REVIEW RATING 4/5

I looked . I did not buy. Lowes gave me a better price. Read more

Was this review helpful? 1 1

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