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  • Customers like
    • Customer service3
    • Price3
    • Easy installation1
  • Customers don't like
    • Customer service10
    • Verbal promises6
    • Availability of product5

  • Jun 27
  • Furniture and Decor
  • Decatur, Georgia
  • Kitchen Cabinets
  • 132
  • REVIEW RATING 4/5

My husband and I was finished with our kitchen in mid May we were promised that ALL our cabinets would arrive the day of delivery, guess what the knobs arrived without a template in which it was said by the Sales Rep that it would be in the box on top of that we relieved 75% of our cabinets and it is now the end of June and we are still waiting. Yes, my husband has been calling and emailing and... Read more

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  • Jun 26
  • Plumbing fixtures
  • Freeport, New York
  • Bathroom Vanity
  • 101
  • REVIEW RATING 4/5

We waited 10 months for a cabinet, continually postponed from May 2014, eventually told it was due January 2016! One day I discovered my 50% deposit returned to my bank account. Looking for a certain style, we were foolish enough to buy from them again. This time the granite top was bleeding black dye that is used to darken the stone to make it appear more valuable: Drove to NJ from LI on a... Read more

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  • Jun 18
  • Furniture and Decor
  • Plymouth, Minnesota
  • Cabinets
  • 243
  • REVIEW RATING 4/5

I placed an order in February 2015 and was told product would be shipped in 2 weeks. I got a large portion of my order in late March (not 2 weeks) and are missing pieces that didn't ship. I have been in contact with the store and national customer service team of which neither can tell me anything. The store has stopped responding to me. It is now June 18, 2015 and I have $2,000 worth of... Read more

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  • Jun 18
  • Furniture and Decor
  • Bernards, New Jersey
  • Cabinets
  • 1
  • 1
  • 206
  • REVIEW RATING 5/5

Where do I begin? We placed our order for cabinets in early April (around April 10th) with an expected delivery date of early May. We understand that the fulfillment center is across the country so 3 to 4 weeks was expected. On May 10th we placed a call to the store (since we did not hear anything) to get an update on when we could expect the cabinets to arrive since we had to update our... Read more

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  • May 16
  • Furniture and Decor
  • Saint Peters, Missouri
  • Kitchen Cabinets
  • 885
  • REVIEW RATING 5/5

I HAD TALKED TO BRADEN IN ST .PETERS VERY GOOD CUSTOMER SERVICE GUY. I WANTED KNOB HILL EXPESSO .TOM OWNER CLAIMS CABINETS ARE IN STOCK AND READY TO PICKUP .I DON'T BELIEVE ANY ARE INSTOCK .THEY TELL YOU 4-6 WEEKS ,EVERYTHING HE CLAIMS IN HIS LITTLE BOOK THEY SEND YOU IS FALSE ! SO I THOUGHT ID DRIVE TO ST LOUIS FROM SPRINGFIELD AND ORDER THEM AND CHECK THE KNOB HILL EXPRESSOS OUT . TOTAL JUNK... Read more

Was this review helpful? 0 3

  • May 14
  • Furniture and Decor
  • Spokane, Washington
  • Kitchen Cabinets
  • 342
  • REVIEW RATING 5/5

I tried to place an order with the Auburn WA store during a sale. The salesperson left for vacation without placing said order. Called the Oakland CA store to get in on sale and they were helpful on the face of it but shipping ended up taking almost 3 months, while my contractor languished. When the shipment finally arrived there were 4 cabinets too many. Fortunately I had only paid for one of... Read more

Was this review helpful? 1 1

A bunch of lying ***.i never received my compensation. An my order is paid for an has yet to be completed. It's been 5 months. Add comment

Ordered in January it's may an my order is not complete. Worst funkn place ever sorry for the language Add comment

It's a scam. I haven't got my cabinets for 3 months and they are still changing me 1000 a month for delivery fees but no cabinets Add comment

  • May 06
  • Building Products
  • Sioux Center, Iowa
  • Cabinets
  • 452
  • REVIEW RATING 5/5

We ordered and paid for our cabinets August 2014 and we were told they would be in by Thanksgiving. A week before Thanksgiving we tore the old cabinets out. We finally got our cabinets in Feb 2015 and we also drove 5 hours up to Blaine Mn to get them, went through the inventory (John did). When we got home we were missing an 8ft 1/4 round, putty, marker and 10 of the soft close dampers, also the... Read more

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