Cabinets To Go Complaints and Reviews

Had an experience with Cabinets To Go?   Submit review ›
Cabinets To Go
Main address: 6901 Crestwood Boulevard 35210 Birmingham AL
205-623-2209, ,
  • 36+4 mobile complaints
  • $23.3K claimed losses
  • $581 average
Had an experience with Cabinets To Go?
Submit review › Submit review ›

     

  • Oct 28
  • Furniture and Decor
  • Saint Peters, Missouri
  • Kitchen Cabinets
  • 162

Wife found CTG online and priced cabinets for our kitchen. Price was worth at least checking out, so we gave CTG a chance. Drove 80 miles to nearest store (St. Peters, MO). Seemed like a 'fly by night' store, but displays were nice. After talking with sales person, realized cabinets are RTA, as they say. Wasn't real enthused about putting these together for a kitchen, but would for a bar in... Read more

Was this review helpful? 3 3

     

  • Oct 23
  • Furniture and Decor
  • Partial Cabinets Delivery
  • 2
  • 2
  • 219
Cabinets To Go - It is now October 23, 2014 and cabinets for our remodel that were supposed to arrive in July are still not here. My kitchen is ripped out and unfinished
1 of 2

Ordered cabinets in June. Was told one item was on back order until July 23, 2014. We got some cabinets, also got some boxes only with no drawers. Had what we got installed thinking the rest would arrive any day but no luck. Called repeatedly and got new delivery dates. This happened at least five times. We finally were told that most of the items were in the warehouse but the original drawers... Read more

Was this review helpful? 5 2

     

  • Oct 15
  • Furniture and Decor
  • Newtown Square, Pennsylvania
  • Backordered Items
  • 288

Obvious plant by the store a few reviews ago! So I had to say something, plus it's raining and I'm bored. Anyway, the "satisfied review" completely contradicts all the other posts and when I went to my "local" store (a 45 minute ride) at the beginning of the month there were ivory items in my layout that aren't even going to be in the country until December. Waste of an hour and half round trip!... Read more

Was this review helpful? 2 0

     

  • Oct 15
  • Furniture and Decor
  • Parts Estimated Delivery
  • 165

We ordered in May and are still awaiting parts that were promised almost 2 months ago. They have no idea what we are talking about. If you do order get everything in writing, add time to the estimated delivery (ours were atleast 3 weeks late), do not expect the person you originally dealt with to still be employed there when you take delivery, if your cabinets arrive damaged expect to spend... Read more

Was this review helpful? 3 0

     

  • Oct 10
  • Furniture and Decor
  • Saint Peters, Missouri
  • Positive Experience
  • 1
  • 1
  • 386

We had been to several other stores (big box, high end, and smaller cabinet retail stores) looking for kitchen cabinets for quite some time. When we walked into the Cabinets to Go location in St Peters, MO we found beautiful cabinets that were not made from particle board at a fantastic price. We paid less than half price for all wood cabinets here compared to the big box stores trying to sell... Read more

Was this review helpful? 2 5

     

  • Oct 01
  • Furniture and Decor
  • Blaine, Minnesota
  • Wrong Size Cabinets
  • 2
  • 2
  • 623

We placed our order on April 2nd for cherry cabinets. We were told a few may be back ordered until May. We were okay with this initially until they could not tell us what cabinets or when things would be in. Once order placed, we asked for back order dates and which cabinets they would affect. Never received this; went into store early May when noone would take my calls-given a "leaving... Read more

Was this review helpful? 4 6

     

  • Oct 01
  • Furniture and Decor
  • Beltsville, Maryland
  • Damaged Cabinets Delivered
  • 1
  • 1
  • 169

I ordered a new kitchen with cabinets to go in Maryland 5 months ago... they delivered only part of the cabinets, most of them damaged or the wrong size, color or model. I started the remodeling job since they told me the rest of the cabinets would arrive shortly after... it's been 3 months and nothing else has been delivered... still waiting... I've been trying to get a response from them on my... Read more

Was this review helpful? 2 2

     

  • Sep 24
  • Furniture and Decor
  • Houston, Texas
  • Kitchen Cabinets
  • 320

Doing a kitchen remodeled and ordered a whole set of kitchen cabinets from them, most items were in stock but some were out of stock. Thought it would come in a couple of weeks later, did not know it would take 6 months and waiting. Kept calling and asking about the order, they said still waiting call back next week. It's been 6 months and still wating on the ones that are out of stock. Very... Read more

Was this review helpful? 4 2

     

  • Sep 22
  • Furniture and Decor
  • Old Town, Maine
  • Service Department
  • 440

Cabinets to go service department is the worse, trouble is I really like the cabinets, if you buy something from them make sure to uncrate it and check it over before you pay and leave with the cabinets. I bought our bathroom vanity and was impressed with the quality and price, we got it home and uncrated it and noticed the vanity backsplash was broke I called the store and he gave me the service... Read more

Was this review helpful? 5 2

     

  • Sep 18
  • Furniture and Decor
  • Damaged Furniture
  • 336

FREE DELIVERY WAS IN THE BACK OF A DODGE PICK-UP, AND LOOKED LIKE THEY WERE ALL THROWN INTO THE BED OF THE TRUCK. THE BOXES WERE HELD DOWN WITH CARGO STRAPS. THE BOXES WERE DAMAGED, RIPPED, AND PARTLY OPENED. THE DRIVER, REMOVED THE BOXES THE SAME WAY THEY WERE PROBABLY PUT INTO THE TRUCK. HE DROPPED SEVERAL OF THE BOXES ON OUR CEMENT FLOOR, BECAUSE THEY SEND ONE GUY TO UNLOAD ALL THE BOXES... Read more

Was this review helpful? 4 1

More results for "cabinets to go"

 
×
You are reading about Cabinets To Go.
Filing a new complaint about
×