Cabinets To Go Complaints and Reviews

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Cabinets To Go
Main address: 6901 Crestwood Boulevard 35210 Birmingham AL
205-623-2209, ,
  • 26+4 mobile complaints
  • $13.8K claimed losses
  • $458 average
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  • 2 hours ago
  • Furniture and Decor
  • North Atlanta, Georgia
  • Cabinets
  • 7

i am very disappointed with cabinets to go.when we placed the order and they said it will take 3 to 4 weeks and we received them on time.when i went to pick up the cabinets i was shocked.because the cabinets were not assembled.they were like in have to put everything together.i said anyway...then we started to take them out from the packages and there were a few broken parts and that was... Read more

Was this review helpful? 0 0

I was just at the Orlando store in the employee there is non respectful is who races full version slurs telling people how they should learn to speak English because we're in the United States I think tha Guy Kevin should be Fried.Him He would have been out the door but I know the manager and him are best friend so no one can say anything Add comment


  • 1 day ago
  • Furniture and Decor
  • Charlotte, North Carolina
  • Bathroom Vanity
  • 23

Really regret I placed the order of a bathroom vanity at the Charlotte NC store. It is a two drawer units and a sink base unit. Supposed to be a 'simple' order but it's been two months and I still don't have all the pieces. When I placed the order I was told I will get it in about two weeks. I called after two weeks, I was told it would take more than two weeks. So I waited another week and... Read more

Was this review helpful? 2 0


  • Sep 10
  • Furniture and Decor
  • Bosque, New Mexico
  • Cabinets
  • 90

We ordered beautiful cabinets from the Denver store. Most of them came, but after two months of almost daily phone calls, we have not received the glass insert doors, the cabinet island backs or the paneling we paid for. They keep telling us the items have shipped, but we have only received one back which was the wrong style. They have never offered us a refund for the undelivered goods and... Read more

Was this review helpful? 2 0


  • Sep 08
  • Furniture and Decor
  • Orlando, Florida
  • Management
  • 109

Mike the manager from cabinets to go on Orange Blossom Trail is the thief a liar and a sneak he has things out the back door no he can't get caught for because of the meds and nobody can say anything but he's lying you just use that and I hope it catches up with him and he'll pay for what he's done tell you something will be there 4 to 6 weeksso I don't understand how a man of this type of work... Read more

Was this review helpful? 3 4

Cabinet quality was just ok for the price. I know we had to assemble them, but the directions, if you can call a diagram and crappy one at that, directions, stunk! What should have been easy was satay more difficult than we imagined. Never again! Add comment


  • Sep 02
  • Furniture and Decor
  • Microwave Cabinet
  • 122

we are dealing with them since april 2014 woburn ma ctg store the order was completely messed up and we had to make several phone calls we were promised the cabinets would come on time but never did when we opened the boxes to assemble them the toekicks were missing and we never got them after they promising us that it would come in the mail fedex we never got them microwave open cabinet which... Read more

Was this review helpful? 8 1


  • Aug 26
  • Furniture and Decor
  • Kitchen Cabinets
  • 465

We built a house and bought kitchen cabinets and bathroom vanities from cabinets to go. The bathroom vanities were floor models when we bought them in January and the store manager had told us we could keep them at the store until we were able to put them in the house. That day came and low and behold they sold the vanities we paid for. Store manager did not seem empathetic what so ever, just a... Read more

Was this review helpful? 9 4


  • Aug 13
  • Furniture and Decor
  • Centreville, Virginia
  • Kitchen Cabinets
  • 638

We placed our initial order for a full set of kitchen cabinets on March 30th and received part of our order mid-May. We were told that the rest of our order would arrive at the beginning of June. We had to initiate calls to the store to follow up with our order. The store manager was extremely unprofessional and could never give us a delivery date. We finally received the rest of our order... Read more

Was this review helpful? 16 3


  • Jul 21
  • Furniture and Decor
  • Kitchen Cabinets
  • 902

Cabinets to go has the absolute worst customer service. We ordered cabinets on June 1 and were told it would be two weeks until the order arrived. Well two weeks is long past and still missing cabinets. It is going on three months. Every time I contact the store I am told that they will be on the next truck and then they never show up. I called their customer service line. Nobody in this... Read more

Was this review helpful? 18 3
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