Submit ›
or
2.1 Based on 56 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Customer service 3
    • Price 3
    • Sale reps knowledge 3
  • Customers don't like
    • Customer service 10
    • Verbal promises 7
    • Availability of product 5

There are SO many issues that I have had with his company, I don't begin to know where to start. How about here... I have been without a kitchen for THREE months due to one issue or another with this company. One excuse was that they use various contractors to do measurements and, "I guess he just measured wrong". Not only that, he didn't include MUCH NEEDED filler boards that are a MUST when installing the new cabinets. Another issue was my... Read more

Was this review helpful? 0 1

Once cabinets to go gets your money then customer sevice goes out the window. They push blame for their mistakes on to the customer. With a short 30 return window and 25% restocking fee. Avoid. Add comment

We order cabinets for Kitchen and bathroom in last week of Feb . We got a message on 21st march that we have your order but few items are missing and that will be available on 2nd of April. We started our Kitchen remodeling on 29th March and expected we will have all the items by 2nd April . Till today 16th May we are missing items and my whole house is Mess. Never believe on their commitment. You give them a call no response . We are eating... Read more

Was this review helpful? 1 0

My mama always told me to start with the positive: 1. The product is very nice. 2. The sales people at the Marietta, GA store were very nice. Okay...that's it. We placed the order for our cabinets on Dec 22, 2015. We were told it would take 6 to 8 weeks for delivery, mainly because we ordered two sets of glass doors for our cabinets. The cabinets came in on February 25, 2016. The order was a MESS! Some cabinets were missing. Some were the... Read more

Was this review helpful? 2 2

They are non complianant wh ADA Specifically I b r ge area af MD, they are sna eaky and i am cakk ibg for a boycotte of rhis company. Asap Add comment

The process started out smoothly. The salesman at the Lilburn, GA location was helpful. Then the day came for me to make my purchase after I closed on my new home and boy did things change. First, excitedly I contacted the salesman letting him know I was ready to purchase. I drove to the location and gave him my credit card information and we received a month (back order) install date. After not seeing the payment taken out of my account and the... Read more

Was this review helpful? 2 0

Well......I didn't follow my own advice! I always tell my kids before making a significant purchase, check the reviews on the item. For the 1st time in literally years, I didn't read any reviews. We purchased cabinets from Cabinets To Go in SLC, UT and it has been a terrible experience. My husband and I had visited two different stores and were impressed with their displays. We were never told they come from China, completely broken down,... Read more

Was this review helpful? 1 0

Horrible. Just Horrible. Ordered cabinets 2/22/16 They were supposed to be in no later than 3/30. We told them when we ordered them that that week we needed them in. We were told that would be fine and to expect them on the 30th or before. They didnt arrive until 4/8th. Meanwhile, my contractor waited patiently and lost money because of this job. Once the cabinets were in, we noticed the "skins" were missing from the delivery...really! Yet that... Read more

Was this review helpful? 2 0

After visiting the store and leaving a contact information sheet, we had to call the store rep back after a five day wait to get the process started. Placed the order in March 2016, only to find that the wrong cabinet was ordered and clearly didn't fit in my kitchen space. Also another base cabinet was not properly measured. That took two weeks. Finally got order in, but two of the cabinets did not come in. Had to wait another two weeks. ... Read more

Was this review helpful? 2 0

I placed an order for a SoHO Cabinet from the Cabinets to Go website to add to my kitchen I completed last year. It's pictured as a solid maple transitional style of door. When I received my order, it was a completely "re-designed" style of door that was no where near the weight or quality of the older one or the one advertised on their site. I understand that over time things change and get re-designed; however they are still advertising... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Cabinets To Go.
Filing a new complaint about
×