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  • Customers like
    • Customer service3
    • Price3
    • Cabinets1
  • Customers don't like
    • Customer service8
    • Verbal promises6
    • Availability of product5

  • May 16
  • Furniture and Decor
  • Saint Peters, Missouri
  • Kitchen Cabinets
  • 248
  • REVIEW RATING 4/5

I HAD TALKED TO BRADEN IN ST .PETERS VERY GOOD CUSTOMER SERVICE GUY. I WANTED KNOB HILL EXPESSO .TOM OWNER CLAIMS CABINETS ARE IN STOCK AND READY TO PICKUP .I DON'T BELIEVE ANY ARE INSTOCK .THEY TELL YOU 4-6 WEEKS ,EVERYTHING HE CLAIMS IN HIS LITTLE BOOK THEY SEND YOU IS FALSE ! SO I THOUGHT ID DRIVE TO ST LOUIS FROM SPRINGFIELD AND ORDER THEM AND CHECK THE KNOB HILL EXPRESSOS OUT . TOTAL JUNK... Read more

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  • May 14
  • Furniture and Decor
  • Spokane, Washington
  • Kitchen Cabinets
  • 124
  • REVIEW RATING 4/5

I tried to place an order with the Auburn WA store during a sale. The salesperson left for vacation without placing said order. Called the Oakland CA store to get in on sale and they were helpful on the face of it but shipping ended up taking almost 3 months, while my contractor languished. When the shipment finally arrived there were 4 cabinets too many. Fortunately I had only paid for one of... Read more

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A bunch of lying ***.i never received my compensation. An my order is paid for an has yet to be completed. It's been 5 months. Add comment

Ordered in January it's may an my order is not complete. Worst funkn place ever sorry for the language Add comment

It's a scam. I haven't got my cabinets for 3 months and they are still changing me 1000 a month for delivery fees but no cabinets Add comment

  • May 06
  • Building Products
  • Sioux Center, Iowa
  • Cabinets
  • 231
  • REVIEW RATING 4/5

We ordered and paid for our cabinets August 2014 and we were told they would be in by Thanksgiving. A week before Thanksgiving we tore the old cabinets out. We finally got our cabinets in Feb 2015 and we also drove 5 hours up to Blaine Mn to get them, went through the inventory (John did). When we got home we were missing an 8ft 1/4 round, putty, marker and 10 of the soft close dampers, also the... Read more

Was this review helpful? 1 0

Terrible Service. Drove 5 hours to their store. Took two weeks to get back design that wasn't even correct and they waited to get back to us after the sale was over. Called a few times and the guy was yawning on the phone as if he just woke up or as if I was bothering him. This was the Kent, WA store. Going with someone else. Add comment

  • Apr 21
  • Furniture and Decor
  • Hurst, Texas
  • Cabinets
  • 401
  • REVIEW RATING 5/5

This people are completely crazy. I bought and paid for cabinets almost three month ago and still haven't get my complete order. I got part of it and after paying an employee o put them together we realize part of it was missing when I called to find out what happened they told me it is in back order and I wont be able to get it in another month. I have to put this house in the market in 2 weeks... Read more

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  • Apr 20
  • Installers
  • Mchenry, Illinois
  • Kitchen Cabinets Installation
  • 586
  • REVIEW RATING 5/5

The salesman helped work out the design and I picked out my cabinets. The other employee showed me just how easy it was to put together. However the easy assembly was only for the high end cabinets and he never bothered to tell me. Once I was told all my cabinets were in I had demolition of my kitchen started but found out after delivery that some of my things weren't in and I had also... Read more

Was this review helpful? 3 0

  • Apr 08
  • Furniture and Decor
  • Bloomington, Illinois
  • Kitchen Cabinets
  • 716
  • REVIEW RATING 5/5

Salesperson John in Blaine MN store sold us a bill of goods. He made a great diagram with my wife's help that clearly showed each cabinet with each cabinet labeled by specific number. Now the problems................ -Cabinets came in (we saw them in the store) and the boxes were ripped, banged up, and falling off pallets. -I rented a truck because they said they would load the pallet. When... Read more

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